DELIVERY POLICY

The current website sends your vehicle build or product enquiry to an authorised Tough Dog dealer for review. The dealer confirms the exact parts, supply pathway, collection or delivery arrangements, and professional fitment options before an order is placed. Direct online checkout is not currently offered on this website.

Freight, installation, certification and wheel-alignment charges are confirmed by the supplying dealer for the exact order and destination. These charges are separate from public item prices unless expressly included in a written dealer quote.

The supplying dealer confirms availability and timing after reviewing the exact vehicle, parts and destination. Do not rely on a public catalogue listing as a delivery commitment.

Your authorised dealer can discuss professional fitment and any required post-fitment wheel alignment for the exact vehicle. We strongly recommend Tough Dog suspension be fitted by qualified trade professionals. Fitment and alignment charges are confirmed directly by the dealer and are not included in public item prices unless expressly stated.

We distribute to 55+ countries through authorised regional partners. Contact us at enquiry@4waysuspension.com.au for international distributor enquiries. Import duties, taxes and customs fees are the responsibility of the receiver.

If goods arrive damaged, photograph the packaging and product and contact the supplying dealer or enquiry@4waysuspension.com.au promptly. The matter will be assessed under the applicable supply terms and Australian Consumer Law.